Up to 59% of businesses have a need to be trained in knowledge on guiding the development and application of advanced management systems: ISO 9001, ISO 14001, ISO 17025, HACCP, ISO 22000… Therefore, most of them logistics enterprises all propose to have a set of national standards dedicated and suitable for small and medium enterprises or standards on road gauge; standards for containers, specific standards for dangerous goods, standards for vehicles using electric energy…
Le Duy Hiep, President of VLA, said that in recent years, the Vietnam Logistics Service Enterprise Association has been developing a set of OS/OSS professional standards for job positions in the logistics industry and research. Research and develop a set of work standards “Dangerous goods specialist”, which is expected to be released to the community in April. This will be an important basis for the process of training, recruiting and developing employees of the industry. logistics.
According to the assessment of the representative of the World Bank (WB), in the past years, Vietnam’s logistics indicators related to customs, infrastructure, international transport, logistics capacity, tracking and traceability of goods. as well as the time to perform logistics services have been improved positively. This further proves the stronger development of Vietnam’s logistics industry. Currently, the World Bank is using the National Logistics Performance Index (LPI) scale to comprehensively measure logistics capacity. In 2018, Vietnam’s LPI index improved, from 5th in 10 ASEAN countries with 2.96 points to 3rd (behind Singapore and Thailand) with 3.27 points.
Towards 2025, Vietnam’s logistics industry aims to achieve the industry’s contribution to GDP about 5% – 6%, the growth rate of logistics services at 15% – 20%, the rate of outsourcing services. logistics services reach 50% – 60%, logistics costs are reduced to equivalent to 16% – 20% of GDP, ranked by the LPI Index in the world reaching 50th or higher.
To achieve these goals, the logistics industry requires the introduction of regulations on standards and quality standards to play an important role in contributing to ensuring the quality of logistics services, ensuring the quality of goods, services and ensure easy circulation of goods. The fact that regulations and standards are highly similar to international standards and regulations contributes to facilitating the easy circulation of goods in the import-export market.
Standardization helps businesses cut costs through improving their logistics systems and processes that increase the competitiveness of the logistics chain, thereby increasing customer satisfaction through improved logistics. safety, quality and logistics process. From there, it shows that the standardization of human resources is also very necessary. Employee evaluation is an indispensable job of the enterprise, plays an important role in managing the staff in the working process.
Faced with that reality, the representative of the Vietnam Association of Logistics Service Enterprises said that Vietnamese logistics businesses need to invest in perfecting the logistics service quality management model to help the stages in the process of implementing the service. The service takes place in a simpler and more secure way. In addition to choosing to apply the world’s advanced quality management model such as ISO, SERQUAL or TQM, Vietnamese logistics enterprises need to perfect the functions of organization, inspection, control and adjustment; In which, enterprises need to make employees implementing the plan know clearly the goals, needs and content of the work that they have to do.
Along with the development trend of the logistics industry and the era of industry 4.0, innovative logistics services have increased, requiring higher quality of human resources. The standardization from the stage of training – recruitment – employment will avoid waste for society, making the use of labor more efficient. Therefore, the development of a set of occupational standards is necessary and requires the participation and enthusiastic support of stakeholders from the State – Schools – Enterprises.
Source: baotintuc.vn
Source: Vietnam Insider