Vietnam’s two international airports, Noi Bai Airport and Da Nang Airport, have been voted as the best airports in the world for 2024 by the Skytrax organization.
The international organization Skytrax has just announced the rankings of airports worldwide for 2024. In this list, Vietnam has two airports honored: Noi Bai Airport and Da Nang Airport.
Da Nang Airport is in the top 100 best airports in the world for the first time
Notably, Da Nang International Airport appears for the first time, while Noi Bai International Airport ranks sixth in the “Top 100 Best Airports in the World.”
Skytrax’s rankings are based on the opinions of millions of passengers from over 100 countries on a range of specific criteria including service quality at international passenger terminals, convenience, comfort, language capabilities, and staff service attitude.
Significant measures to improve quality have been implemented at Noi Bai International Airport, such as coordinated operations and technology to handle the challenge of passenger numbers exceeding terminal design capacity.
Non-aviation businesses and taxi companies are required to commit to service quality and face strict penalties for violations, while maintaining channels to receive passenger feedback and evaluations.
Noi Bai Airport is in the top 100 best airports in the world for the 6th time
Noi Bai International Airport also organizes “Hanoi’s Essence Week” to showcase local culture and hosts spring activities for passengers during the Lunar New Year. Additional amenities such as phone charging stations, free Wi-Fi, children’s play areas, childcare zones, and accessible infrastructure for the disabled are ensured.
Similarly, Da Nang International Airport emphasizes promoting Vietnamese culture, investing in local-themed landscapes, and incorporating traditional elements into artistic performances such as the “Heritage Path” program.
Previously, on January 1, 2024, Da Nang International Airport’s passenger terminal became the first and only 5-star rated terminal in Vietnam according to Skytrax standards.
Skytrax highlighted amenities such as business class lounges, baby strollers, children’s play areas, mother and baby rooms, shopping carts, prayer rooms, self-check-in counters, self-baggage drop counters, automated immigration and departure gates.
@Thanhnien.vn
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Source: Vietnam Insider