Local media and social network communities today mentioned a lot about an expat in Vietnam, who purchased 03 pair of pants at Topshop Topman fashion shop at Saigon Centre, HCMC. The bill showed that, he had to pay 2,607,000 (about $125), but the cashier of Topshop Topman charged his credit card for the amount of $9044,00 for 3 pair of pants. He hadn’t known until next day, and it wasn’t easy for him to get the money back.
Full story from Keenan Nathan on Vietnam is Awesome FB Group as below:
Hello fellow Expats , Just had to come on here and warn you all..
April 16th, i went to Saigon center to do some shopping and stopped at Topshop Topman to get a few items.. after looking around, i ended up getting 3 pair of pants for the amount of 2,607,000 VND and left the shop somewhat happy of my new skinny jeans. As i was at the cashier, the girl waited until my vietnamese friend stepped away to look at clothes to ask me, where i was from and how long i was in VN. I answered i was from California. She smiled said Cali was a beautiful place and proceeded to bill me and sign the receipt.
Last night, getting ready to check and pay my credit card bills, i was stunned.. The scam was soo big that it was actually ridiculous.
Topshop cashier number 01030 charged my credit card for the amount of $9044,00 for 3 pair of pants. ???
This afternoon, my friend and i returned to the store to complain and as we arrived , it was the same girl at the cash register and she tried to run away.. we caught her and told her we will call the cops if she doesn’t bring the manager immediately.
She had deliberately charged my credit card that amount believing i was flying out of Vietnam soon and would have not noticed it until i was in the US.
Long story short, after 2 hours of threatening and yelling the manager tried to explain to me that they looked on the internet to find me and told me they had noticed the big amount being charged but thought i had left the country.. I told them why didn’t they cancel the amount, they all nervously smiled and said they will reverse that amount back to my account. My bank is aware of the fraud and already reported them.
Folks, i understand this is a beautiful but yet a “survival mode” mentality here in vietnam, but be aware of this kind of credit card scamms..
It was not the first time they did this at this Topshop location to foreign customers.
Today was a lady also complaining of being overcharged for an item she bought..
I have to return tomorrow to pick up the form stating their overcharged and promise to refund…
Hope my post will avoid fellow expats from being robbed..
Vietnam is still a beautiful country with beautiful people… Hope remains in humanity ?
The original bill is just VND2,607,000,but the cashier charged his credit card VND206,007,000
The cashier changed his credit card more than USD9,000 (MAI SON is the owner of TOPSHOP in Vietnam)
Comments from expats’ community to the TOP SHOP fanpage
Source: Vietnam is Awesome FB Group