A Thai tourist family has filed a lawsuit against a hotel in Shanghai after discovering a man—later confirmed to be a hotel employee—hiding under a bed in their room.
The disturbing incident gained widespread attention after a video posted online by Thai traveler Yatida Siriwangchai quickly spread across social media.
In the footage, a man can be seen squeezed between the bed and the wall, attempting to remain hidden while the guest questions him.
Viral Video Captures the Moment
According to Siriwangchai, the discovery happened when her family returned to their hotel room.
In the video, she repeatedly asks the man:
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Who he is
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How he entered the room
However, the conversation becomes difficult because the two sides do not share a common language.
Some Thai social media users who understand Mandarin later claimed the man said he had entered the wrong room by mistake.
Guest Says the Door Was Locked
Siriwangchai said she had locked the room before leaving and even double-checked the door.
She suspects the man may have used a hotel master key card to open the room.
Later discussions with hotel management reportedly confirmed that the man was an employee of the hotel.
Online Backlash and Safety Concerns
The incident triggered strong reactions online, particularly among travelers concerned about hotel security and guest privacy.
Some social media users questioned the explanation that the employee had simply entered the wrong room.
Others suggested he might have been attempting to steal valuables but hid when the family unexpectedly returned.
After the video spread, additional travelers claimed they had experienced similar security issues at the same hotel.
One Thai woman said a staff member once entered her room without permission and management later apologized, offering four bottles of water as compensation.
Another guest claimed she and a friend felt they were being followed in the building, raising concerns about lax security.
Legal Action and Police Report
Following the incident, Siriwangchai and her family reported the case to local police and filed a lawsuit against the hotel.
The traveler has not publicly revealed the name of the hotel involved.
The case has reignited debate among international travelers about hotel access systems, master key controls, and guest safety protocols—especially in large tourist destinations such as Shanghai.
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Source: Vietnam Insider