To enhance consumer protection effectiveness in technology ride-hailing transactions, the National Competition Commission (Ministry of Industry and Trade) advises consumers to carefully read all the information displayed on the app when making ride bookings and to choose services that meet their needs. Additionally, consumers should pay attention to clarifying whether the opt-in mechanism applies individually to each ride or universally to all future bookings.
Grab and Uber applications on mobile phones. Photo: AFP/TTXVN
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Source: Vietnam Insider