Recently, the Vietnam National Administration of Tourism sent a document to the Department of Culture, Sports and Tourism and the Department of Tourism of provinces and cities on preventing, stopping and handling fraudulent activities of appropriating assets on cyberspace in the tourism sector.
Tourism Department recommends
The document of the Vietnam National Administration of Tourism clearly stated that recently, the situation of fraud and property appropriation in the tourism sector, especially online booking fraud, has been increasing. This has negatively affected the image of the tourism industry, causing public outrage.
The document also cites fraudulent forms such as creating fake websites and fanpages of reputable tourism service businesses with tricks of discounts, fake promotions and requests for deposits in advance…
To prevent, stop and handle fraudulent activities of appropriating assets using high technology in cyberspace, the Vietnam National Administration of Tourism has proposed many contents to localities in the tourism sector.
First of all, strengthen propaganda to businesses and people about new forms of fraud; advise people to carefully research information of tourism service providers and payment transactions.
Or you should only book services on official websites and fanpages in places provided by local tourism management agencies…
“Provide information on registered tourism service businesses in the area so that people and tourists can know and book services.
At the same time, coordinate to fully update information on local tourism service providers to the database system of the Vietnam National Administration of Tourism for widespread and official announcement nationwide,” the document emphasized.
In addition, tourism service businesses need to provide information on official websites, fanpages, and social networking platforms to local tourism departments to enhance the identification of official fanpages and websites.
Particularly for petitions reflecting on tourism, local tourism management agencies need to promptly receive and resolve petitions; strengthen inspection and handle violations; and not spread or take advantage of false information about tourism service businesses to attract tourists’ attention.
Source: tuoitre.vn
Source: Vietnam Insider