In 2018, despite many challenges, Vietnam’s Eximbank has achieved better financial result thanks to hard work by all of its staff and strong support from valued customers.
Member of the Board cum Head of Restructuring Project, Mr. Yutaka Moriwaki told Vietnam Insider, “We started “New Eximbank” project at the beginning of 2017, and during this two years, we have realized many new initiatives. We developed for the very first time a mid-term strategy approved by the Board earlier 2018; We have changes Head Office Unit that proactively developing its own business strategy and enhancing two-way communications with the business networt; and We have officially implemented new KPI concept and fair and transparent compensation system that further reinforce our performance-driven HR system onward”.
In addition, the information technology division of the bank has successfully deployed the new core bank system, a fundamental engine for new growth initiatives and innovations.
“However, it is very first step to our journey to become a leading quality bank in Vietnam”, Yutaka added.
In 2019, Eximbank planned to transform its business network structure in order to be compatible with head office directions. Although the productivity and efficiency have been improved for last 2-3 years, Eximbank is still behind many top competitors in the market. But the member of the Board cum Head of Restructuring Project said, the bank is very optimistic since Eximbank already has clear directions of business strategy on top of strong support and commitment from top managements.
“More concretely, we will improve productivity and efficiency of our workforce by modifying functions of branches and transaction offices for the focused segment; shifting more resources to sales and solutions and standardize and streamline operations through centralization and process improvement”, said Yutaka.
He also confirmed that, it doesn’t mean the bank will restructure the people as Eximbank is most proud of the fact that, “New Eximbank” project started without losing any employee. “We are very much care how to motivate our staffs to improve productivity and customer-centric mind”.
Featured photo: Mr. Yutaka Moriwaki, Member of the Board cum Head of Restructuring Project at Eximbank.