Vietnam Insider – Techcombank’s Board of Directors has officially reappointed Dr. Jens Lottner as Chief Executive Officer for a second consecutive term, covering the period from 2025 to 2030. The reappointment became effective on August 18, 2025, following approval by the State Bank of Vietnam under Official Dispatch No. 6605 dated July 30.
This decision reflects Techcombank’s continued confidence in Dr. Lottner’s leadership and its commitment to long-term strategic consistency. Under his stewardship, the bank has achieved notable milestones in its transformation journey, affirming his reputation as one of the region’s top banking executives.
Dr. Lottner brings over 30 years of global experience in banking and finance, having held senior roles at prestigious institutions including McKinsey & Company, Boston Consulting Group, and Siam Commercial Bank (Thailand). With more than two-thirds of his career spent in Asia, he has developed a deep understanding of regional markets.
Since assuming the role of CEO at Techcombank in 2020, Dr. Lottner has been instrumental in leading the bank’s digital transformation. During his first term, he positioned Techcombank as a technology-driven financial powerhouse, paving the way for the bank to become one of the most innovative financial institutions in Southeast Asia.
Sharing his thoughts on the reappointment, Dr. Lottner stated: “I am honored to continue leading Techcombank during this next phase of transformation. With the ambitious goals we’ve set, there is certainly pressure—but with the strategic vision, unwavering support from the Board, and the collective determination of our team, I am confident we will reach new heights and grow alongside Vietnam’s rise in the global economy.”
Under Dr. Lottner’s leadership, Techcombank has delivered exceptional business performance. In 2024, the bank reported a pre-tax profit of VND 27.5 trillion, up 20.3% year-on-year. Total operating income reached VND 47 trillion, growing 17.3% from 2023. The current account savings account (CASA) ratio climbed to 40.9%, with CASA balances hitting a record VND 231 trillion.
In Q2 2025, the bank continued this momentum, posting a record quarterly pre-tax profit of VND 7.9 trillion. Its Brand Equity Index (BEI) surged over 60% in 2024, placing Techcombank as the most recognized bank brand in Vietnam. The bank also earned a Net Promoter Score (NPS) of 91, ranking it second industry-wide in customer engagement.
The success of Techcombank’s digital and data-driven strategy has been widely recognized. FiinRatings upgraded the bank’s credit rating from “A+” to “AA–” with a “Stable” outlook in 2024. The Ho Chi Minh City Stock Exchange (HOSE) also included Techcombank in the top 20 companies in the Vietnam Sustainability Index (VNSI), highlighting the bank’s commitment to sustainable development.
In addition to digital innovation, Techcombank has emphasized talent development. Its Overseas Talent Roadshow—launched in 2022—has brought Vietnamese professionals from countries like Singapore, the UK, France, the U.S., and Australia back to contribute to the bank’s mission. These high-caliber recruits bring international experience that enhances Techcombank’s competitive edge.
The bank’s customer-first ecosystem approach, built on seamless integration and enhanced user experience, earned Techcombank several accolades. It was named “Best Bank in Vietnam” by Global Finance and FinanceAsia for two consecutive years (2024–2025), and “Best Bank for Corporate Governance in Vietnam” by The Asian Banker.
At The Asian Banker Global Leadership Awards 2025 held in July, Dr. Jens Lottner was honored as “Best Banking CEO in Vietnam for 2022–2025.” This prestigious award affirms his transformative leadership and the impact he has made since joining Techcombank in 2020.
As Techcombank concludes its 5-year growth strategy in 2025, the bank is poised to enter a new chapter of innovation and expansion. Dr. Lottner’s reappointment comes at a pivotal time, as the bank prepares to deepen its commitment to digital banking and customer-centric financial services.
With strong board support and a solid foundation built over 32 years, Dr. Lottner expressed confidence that Techcombank will continue delivering cutting-edge, integrated financial solutions to Vietnamese individuals and businesses—contributing to the broader prosperity of the nation.
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Source: Vietnam Insider