Vietnam International Bank (VIB) just upgraded its international debit card (IDC) to include the first comprehensive protection applied to this card in Vietnam, consisting of ATM protection and e-commerce purchase protection, along with attractive and unlimited cash back, up to 2% for all transactions.
Talking about IDC’s upgrading, Ms Nguyen Mong Tuong, Head of Card Products at VIB said, “The issue of security and safety with card transactions is one of the highest priorities for cardholders in Vietnam. With this upgrade, VIB is the first bank on the market to apply comprehensive protection for cardholders, especially identity protection, with the hope that we can bring not only the highest value to our customers but also the security necessary to enjoy life comfortably. This is also a move towards our goal of leading the card trend in Vietnam and to contribute positively to our government’s vision of a cashless society.”
Unlimited cash back, up to 2% for all transactions
IDC brings outstanding benefits with high and unlimited cash back rewards, including 1% for all transactions and another 1% for all online transactions. This is the most attractive cash back rate for debit cards on the market at the moment.
Comprehensive protection
With this upgrade, IDC cardholders enjoy free risk insurance for e-commerce purchase and ATM cash withdrawal. This is the result of the partnership between VIB and international card organization Mastercard, in order to ensure safety for all card transactions and push for more cashless payments in Vietnam. With this protection, if customers withdraw cash at an ATM with an IDC and lose this money within 30 minutes of withdrawal, they will receive compensation for the entire withdrawal amount as well as for any medical aid required within 12 hours of the incident. If customers make an online purchase with an IDC and then fail to receive the purchase, or receive insufficient or damaged products without proper compensation for the seller, they will be compensated the value of the purchase, up to VND 9 million for each incident.
Specially, for the first time in Vietnam, IDC cardholders also receive free identity protection from Mastercard. This program brings outstanding security benefits by allowing cardholders to keep track of and get risk notifications for identity theft in all registered categories, including credit cards, medical card, bank account, driver’s license, car insurance card, etc.
Card management anywhere, anytime with MyVIB
VIB’s IDC applies the most modern technology available, including 3D-secure and other features allowing cardholders to manage their cards easily anywhere, anytime via internet banking or the mobile app MyVIB. These portals also allow cardholders to lock their cards in case of emergency, activate their cards, lock or open online transaction capabilities, reset their passcode, and use reward points in 30 seconds using their smart phones, without having to call the center or visit a VIB branch.
With an IDC card, customers can also experience modern card technologies such as Contactless transaction. Customers only need to touch their card gently on the payment device to complete the transaction quickly and safely, without the card ever leaving their hands. Another is digital PIN – Green PIN, supplying customers with their PIN number on MyVIB and allowing customers to change their PIN code also through this app.
Attractive discounts 365 days/year, free transactions for life and 1,000 gold rewards
IDC cardholders at VIB also enjoy many exclusive promotions such as 10% for new customers and 6% for existing customers at Klook, 25% off at Toocha, 20% at Banh Da Cua Di Ly, 15% at MARC fashion stores, and other promotions at notable brands such as Edena, Yves Rocher, NAMO, Ocean Palace, Share Tea, and Meetfresh.
At the same time, these customers are also waived transaction fees, cash withdrawal fees, account management fees, and IDC maintenance fees under the promotion “Go with VIB” applied to customers using the Gold and Sapphire packages (VIB transaction account along with IDC and/or e-banking). Also under this promotion, IDC cardholders have a chance to enter a lottery for 166 gold rewards per month, with a total of 1,000 gold rewards throughout the entire program. Customers get 01 chance with every VND 5 million in transaction account balance or VND 5 million spending per month, with no limits on the number of chances allowed. The lottery portal is opened at www.vib.com.vn for one month from the 5th of the month for customers to enter the lottery themselves. At the moment, the portal is open for the first round of the lottery and over 100 gold rewards are still available.
For more information on these promotions, please visit www.vib.com.vn.