Apple Praises Vietnamese Workers for Passion, Curiosity, and Drive to Innovate

In a strong vote of confidence for Vietnam’s workforce, Apple has commended Vietnamese employees in its supply chain for their deep passion, eagerness to learn, and openness to innovation — qualities that continue to elevate the country’s role in Apple’s global operations.

At the announcement of Apple’s expanded skills development program in Vietnam, Sarah Chandler, Apple’s Vice President of Environment and Supply Chain Innovation, highlighted the outstanding work ethic of Vietnamese workers. “What truly impresses me is that people here are constantly innovating, passionate about what they do, and always hungry to learn,” she told Vietnam Insider.

This praise coincides with Apple’s latest commitment to workforce development in Vietnam. In 2025, the tech giant plans to nearly double its training programs, offering over 45 technical courses at major manufacturing sites across the country. These include smart manufacturing, automation, leadership development, and health education.

From Factory Floor to App Store

Chandler shared stories of workers who, after just a few months on the job, have moved from entry-level positions to line supervisors and even software developers. “Some have gone as far as creating apps and publishing them on the App Store after completing Apple-supported coding courses,” she added.

Unlike many corporate training programs, Apple’s initiatives go beyond basic vocational skills. Since 2017, Apple has delivered comprehensive education programs covering advanced technical training, leadership development, and personal wellness — equipping workers with the tools to grow both professionally and personally.

Transforming the Workforce from Within

The impact of these programs is visible. Trần Đình Hai, a production manager at a North Vietnam facility supplying Apple, was promoted to line leader just two months after joining. He credits monthly training sessions — covering work skills, soft skills, health, and mental well-being — for fast-tracking employee development. “Those with potential are quickly promoted through general management training,” Hai noted. After eight years with the company, he observed that most leadership roles are now held by Vietnamese.

Promoting Inclusive Hiring

Apple’s dedication to building an inclusive workforce has also encouraged its suppliers in Vietnam to expand hiring practices. The company recently ramped up its vocational education programs for people with disabilities, working alongside third-party organizations to guide inclusive recruitment and training strategies.

Lê Thị Trà, HR manager at Lens Vietnam, shared that while the company previously employed a few individuals with mild disabilities, it was only after Apple’s involvement that they realized the long-term potential of tapping into this labor pool. “Hiring people with disabilities is not only the right thing to do, but also a necessity, especially given the current labor shortage in Bac Giang,” she said.

Employees like Tiến Hưng and Thanh Thảo, both hearing-impaired, have recently joined Lens Vietnam and now work in quality control for Apple device screens. Their performance and compensation are on par with other employees in the same roles.

Vietnam’s Strategic Role in Apple’s Supply Chain

Lens Vietnam, based in Bac Giang, employs over 5,000 staff and supplies glass components for Apple and other global tech and automotive brands. Alongside Lens, Apple’s supply chain in Vietnam includes Foxconn, BYD, Goertek, Innovation, and Yuto — all of which are now implementing new training courses in automation and smart manufacturing.

According to Apple’s 2024 Supplier List, the number of Apple partners operating manufacturing facilities or offices in Vietnam grew from 27 to 35 between 2022 and 2023 — the highest in Southeast Asia and fourth globally.

Vietnamese workers are proving to be a critical asset in Apple’s global supply chain — not just for their technical abilities, but for their passion, adaptability, and drive to advance. As Apple deepens its investment in skills development and inclusive hiring, Vietnam’s position as a key hub for high-tech manufacturing and innovation continues to strengthen — powered by its people.

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Source: Vietnam Insider