Following a morning session on May 7 at the Bai Kinh tourist area in Vinh Hai commune, Ninh Hai district, the Department convened to address the issue. A directive was issued to halt the SUP (stand-up paddle board) rowing service, with immediate effect. Businesses are instructed to cease operations and are prohibited from serving tourists until they meet the required standards.
Additionally, the Department of Culture, Sports, and Tourism has reached out to the affected tourist and her family, extending a formal apology for the inappropriate conduct of department staff, which caused distress to the tourists. Efforts are underway to collaborate with relevant authorities to investigate the incident thoroughly and identify those responsible. This marks the first such incident in Ninh Thuan province.
According to Mr. Hoa, the Department had not issued a license for SUP services, indicating that the operation was “spontaneous.” Upon discovery of the unauthorized service, the Department swiftly dispatched inspectors and demanded assurances from operators not to engage in business without meeting regulatory requirements.
The incident, which occurred on May 2, involved a tourist, Ms. D.L., and her friends, who rented SUP boards at Kinh Beach. When one of her friends encountered difficulty at sea, the situation escalated as assistance was sought. Despite attempts to intervene, the tourists were met with disrespectful behavior from individuals offering assistance.
When the tourists were upset, thinking they needed to prioritize saving people first and using their phones to film the incident, one of the jet ski riders said insulting words to Ms. D.L. and hit her in the face.
When returning to Hanoi, the female tourist felt uncomfortable, went to the doctor, and was diagnosed with a ruptured eardrum in her left ear.
In response to the incident, the People’s Committee of Ninh Thuan Province issued a directive urging prompt investigation and appropriate action. Chairman Tran Quoc Nam emphasized the need for a thorough inquiry in collaboration with local authorities to address the matter swiftly and effectively.
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Source: Vietnam Insider